ok. she paid for the water heater from Home Depot but it wasn't what she wanted it was what the grandson who lives with her wanted and he had some friend of his install it, incorrectly. I gave her the number for Home Depot to see if they will exchange it for what she wants and install the thing so that it works. I am surprised the water heater is gas because all the kitchen is electric, but from what I can tell there is no gas leaking or anything like that. I gave her three numbers for yard care and there's plenty more if she doesn't like any of those. I  told her if it was me, I'd absolutely clear the front yard and have them put in xeriascaping very very low maintenance. That didn't seem to go over well with her.